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  1. What is happening with the app?
  2. Can I still use the app on my mobile device?
  3. Is there another app I can use instead?

Winnefox Mobile App

Our library software vendor, SirsiDynix, is working hard to create and release their new app by the end of March. After it becomes available to Winnefox, it is likely that it may take a few weeks to configure the app for all of our libraries and users (that's you!).  

WHAT'S NEXT?

We will make an announcement when the new app is ready for people to download. Watch your email, follow your local library on Facebook, and look for announcements when visiting the library in April for download instructions. This is a new app and will require you to return to your device’s app store and re-install the new Winnefox App.

WHAT CAN YOU EXPECT IN THE NEW APP?

The new mobile app should include most of the functionality provided in the previous version: view and renew checkouts; place, modify, and cancel holds; and store a digital library card.

A fuller-featured release by SirsiDynix, which will include push notifications for My Account, is scheduled for late June and the Winnefox release should follow within a few weeks.

We know that the loss of these functions on the app is frustrating for the many people who use it on a regular basis. We will update this page as we receive more information. Thank you for your patience.

What is happening with the app?

The app's ability to connect to our main catalog servers is broken. This means that some features may still appear to work, when in fact they are showing old, outdated information. You may see books that you have returned showing up as checked out, or holds showing as 'ready for pickup' when you've checked them out already.

Can I still use the library app on my mobile device?

No. The app will not search the catalog for books, or show you your checkouts and holds. It may show you hours and locations but since the app cannot connect to our servers, those hours may be wrong.

Is there another app I can use instead?

We do not have an alternative app at this point in time, but you CAN still search the library and access your account on your device.

The way to do this is to put a shortcut to the mobile version of the Library catalog website on to your device. We have included steps showing how to do this on your device below.


Apple: Safari browser

Our Library catalog is designed to work on mobile, and includes most of the features you're accustomed to using in the Library app.

  1. Open the Safari browser and enter http://catalog.winnefox.org

With the site loaded, follow these instructions to save the site as a saved app on your device:

  1. Look for a "Share" icon in the bottom bar on the page, next to the forward and back buttons
  2. With the share menu open, look for an option called "Add to Home screen" and tap it
  3. A box called "Add to Home screen" will appear
    • You can rename the app if you want
    • Tap Add in the top-right corner of the screen to complete the steps
  4. A new icon will appear on your device's screen; you can move it around using the standard home screen press & drag options, or leave it where it is
  5. Tap the icon at any time to launch the mobile website

Android: Google Chrome browser

Our Library catalog is designed to work on mobile, and includes most of the features you're accustomed to using in the Library app. If you're reading these instructions on your Android phone or tablet, click this link to launch the mobile site: http://catalog.winnefox.org.

With the site loaded, follow these instructions to save the site as a saved app on your device:

  1. Look for a three-dot Settings icon in the top-right of the page.
  2. With Settings open, look for an option called "Add to Home screen" and tap it
  3. A box called "Add to Home screen" will appear
    • You can rename the app if you want
    • Tap Add to complete the steps
  4. A new icon will appear on your device's screen; you can move it around using the standard home screen press & drag options, or leave it where it is
  5. Tap the icon at any time to launch the mobile website

A statement from SirsiDynix:

SirsiDynix is the owner of your library's mobile application. However, another vendor controls the access of the app. Unfortunately, they have unexpectedly disabled the app, rendering it inoperable.

As an immediate solution, we are working with your library to enable mobile searching of the catalog via the library's website. This allows many of the core search features of the mobile app to be available on your mobile devices. You can use the URL below to access this capability:

Winnefox Library System Catalog

We have also been aggressively developing an entirely new, next-generation mobile app for your library. While it is not yet available for general use, we anticipate it will be ready in the next few months. This app will deliver the functionality you enjoyed in the original app, along with many new features.

We regret any inconvenience this has caused you. Please know that your library had absolutely no way of anticipating this situation, and we hope you'll be understanding as we work through this difficult, interim period.

Bill Davison

Chief Executive Officer

SirsiDynix